Terms & Conditions

Last Updated: January 15, 2024

1. Introduction

Welcome to Martfusion. These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to be bound by these Terms.

Please read these Terms carefully before making any purchases. If you do not agree with any part of these Terms, you may not use our website or services.

2. User Accounts

When you create an account with us, you agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and update your information to keep it accurate
  • Keep your password confidential and secure
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized access or security breach

We reserve the right to suspend or terminate accounts that violate these Terms.

3. Products & Pricing

Product Information

We make every effort to display our products and their descriptions as accurately as possible. However, we do not guarantee that:

  • Product colors will be exactly as displayed on your screen
  • Product descriptions are error-free
  • All products will be available at all times

Pricing

All prices are displayed in Pakistani Rupees (Rs) and include applicable taxes. We reserve the right to:

  • Change prices at any time without prior notice
  • Limit the quantity of items purchased per order
  • Refuse or cancel orders at our discretion

Note: In case of pricing errors, we will notify you and allow you to cancel or confirm your order at the correct price.

4. Orders & Payment

Order Placement

When you place an order through our website:

  • You are making an offer to purchase products at the listed price
  • Order confirmation does not guarantee product availability
  • We reserve the right to refuse or cancel any order

Payment Methods

We accept the following payment methods:

  • JazzCash: Mobile account payments and account number transfers
  • EasyPaisa: Mobile wallet payments

Payment Security

All payments are processed securely through our payment partners. We do not store your complete payment information on our servers.

Order Cancellation

You may cancel your order before it is shipped. Once shipped, please refer to our Return Policy.

5. Shipping & Delivery

Shipping Areas

We deliver to all major cities and towns in Pakistan. Delivery times may vary based on location:

  • Major Cities: 2-4 business days
  • Other Areas: 5-7 business days
  • Remote Areas: 7-10 business days

Shipping Charges

  • Free shipping on orders above Rs 5,000
  • Flat rate of Rs 350 for orders below Rs 5,000

Delivery

All deliveries require a signature. If you are not available, our courier will attempt delivery two more times before returning the package to our warehouse.

6. Returns & Refunds

Our return and refund policies are detailed in our Return & Refund Policy. Key points include:

  • 30-day return window from date of delivery
  • Items must be unworn with original tags
  • Refunds processed within 5-7 business days
  • Some items are non-returnable (undergarments, final sale items)

7. Intellectual Property

All content on this website is the property of Martfusion or our content suppliers and is protected by intellectual property laws:

  • Trademarks: "Martfusion" logo and brand names are our registered trademarks
  • Copyright: All text, graphics, images, and software are protected by copyright
  • Restrictions: You may not reproduce, distribute, or create derivative works without our written permission

8. Prohibited Activities

You agree not to:

  • Use our website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the website's operation
  • Collect user information without consent
  • Use automated systems or software to extract data
  • Submit false, misleading, or fraudulent information
  • Engage in any activity that violates applicable laws

9. Limitation of Liability

To the fullest extent permitted by law:

  • Martfusion shall not be liable for any indirect, incidental, or consequential damages
  • Our total liability shall not exceed the amount paid for your order
  • We do not guarantee uninterrupted or error-free access to our website
  • We are not responsible for third-party content or services

Disclaimer: Our products are provided "as is" without warranties of any kind, either express or implied, to the fullest extent permitted by law.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Pakistan, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the courts of Lahore, Pakistan.

11. Changes to Terms

We may update these Terms and Conditions from time to time. Changes will be effective immediately upon posting on our website. Your continued use of our website after any changes constitutes acceptance of the new Terms.

We encourage you to review these Terms periodically for any updates.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Email: legal@flexfit.pk

Phone: +92 300 1234567

Address: 123 Fitness Street, Lahore, Pakistan

Business Hours: Monday - Saturday, 9:00 AM - 8:00 PM PKT

Acceptance of Terms

By using our website and placing orders, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, our Privacy Policy, and Return & Refund Policy.

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